Analytics & VISIBILITY
Operational Intelligence with Performance, Security and Cost-Control
The NetMotion platform includes MobileIQ, a console for managing and analysing data from your remote devices. With a presence on every device as well as in the network, NetMotion provides you with unprecedented visibility into devices not being used inside the perimeter. Reducing the risk surface and improving the employee experience both start with understanding more about what’s happening. NetMotion’s analytics dashboards are built to do exactly that.
It is often difficult to tell whether apparent connection problems are caused by multiple networks (cellular, WiFi, Ethernet, etc.), applications or device hardware. NetMotion Analytics and Diagnostics deliver constant real-time analytics on mobile devices (Windows, iOS, and Android), applications and networks – private and public. This allows IT to respond quickly and get the worker productive again.
Troubleshooting And Root Cause Analysis Made Easy For WFH Workforce
Root Cause Analysis enables IT to do comprehensive, in-field diagnosis based on real-time data from the devices. Policies may be configured to launch diagnostics automatically when it picks up an issue. Diagnostics sends the captured report directly to the help desk, including interfaces available, statistics, settings and configuration of the active interface, results of tests run including standard tests of Internet connectivity, and symptoms reported by the user if available.
IT can easily identify the root cause of the problem quickly, without relying on workers to run tests and answer questions. This translates into more productive WFH Employees and IT staff.
Network and Connectivity
Get detailed insights into the performance of every network your workers connect to, from home internet to hotel WiFi, and even the cellular networks like 4G and 5G. Understand more about disconnects, weak coverage areas, download speeds, throughput and more.
Analyse the online activity of devices in the field with information on over 30 billion URLs and 62 million applications. Powered by machine learning, NetMotion displays the category of each domain, plus the associated risk type and severity for every attempted connection made – as well as the data usage for every user, group, region or on aggregate.
Things go wrong all the time, but diagnosing exactly why can be a challenge, especially for remote workers. NetMotion dashboards identify problems faced in the field, analysing each to identify the root cause – whether that’s the device, the app, the network or something else.
Understand more about the security of networks that workers connect to, identifying and preventing potential data leaks and man-in-the-middle attacks. Data destinations reports show where data is headed from each device, flagging and thwarting potentially unwanted connections.
Check out NetMotion Diagnostics in action!
Giving IT the ability to do root-cause analysis as well as real-time data collection to identify and solve remote devices fast and effectively.
Location-System Information To Know Where WFH Devices Are
Constantly updating reports on WFH device location and whether the GPS capability is working means businesses can fully utilise this data for improving operational efficiency. Data collected are automatically geo-tagged when location services are available.
A Real-Time Picture Of Network Conditions And Usage
Real-Time Analytics includes network conditions, connections and consumption of data by users, devices and applications. These reports reveal when expensive cellular data is over- or under-consumed, allowing IT to adjust policies to support the more productive use of the devices and connections along with the ability to plan their investment in connectivity optimally.
Mobile Experience Analytics To Maximise WFH Employee Productivity
Since the productivity of WFH Employees is affected by the availability and speed of their internet connection, Analytics reveals the frequency and patterns of dropped connections, trends in data usage, and other measures of how well networks are performing.
Performance Reports To Maximise WFH Employee Productivity
Technology-availability trends over time visualise network capability by technology generation (for example, 4G, 3G, and 2G) and network technology (1xRTT, EDGE, and so on). These time trends are displayed in different stacked area charts for each carrier. Observing these technology trends allows IT to gauge how well each network is performing, and the extent to which slow connections are affecting productivity.
Inventory Analysis To Ensure Critical Devices Like Modems Are Update and Working Optimally
Inventory analysis of the wireless hardware provides proactive intelligence on utilisation and whether devices need to be upgraded. It includes modems and adapters used by the platform, manufacturer, user, device, or phone number, complete with firmware version.
Coverage And Device Maps: Regional maps colour-coded by average signal quality, technology type and generation deliver an accurate picture of coverage for carriers and networks, gathered by devices in the field. Device maps use GPS to trace the path followed by a user or device and to drill down to see specific points where connection drops or other problems occurred.